Head Quality Assurance

Roles:
Ensures that services, programs, and operations meet established quality standards.
Responsibilities:
1. Development and enforcement of quality assurance policies and benchmarks
2. Monitoring and evaluation of operational processes and outputs
3. Conducting internal quality audits and performance reviews
4. Ensuring compliance with regulatory, professional, and institutional standards
5. Recommending corrective actions and continuous improvement measures
6. Coordinating accreditation, certification, and quality assessment exercises
7. Documentation and reporting on quality performance and compliance